The digital transformation provides an opportunity to more efficiently monitor and regulate faecal sludge management services. To achieve this, software solutions for data collection and analysis need to be developed. The results of a software development process for a thermal faecal sludge treatment technology are presented. The process is presented in three steps: (1) analysis of raw data collected in a cloud database, (2) development of meaningful Key Performance Indicators for monitoring of compliance to standards, safety, and performance, (3) a simple to comprehend and powerful data visualisation for operators, regulators and manufacturers.